Pokémon Go freezes when I try to catch a Pokémon You can then reopen Pokémon Go and the problem should be fixed. On Apple devices, double press the Home button, find Pokémon Go and swipe up. Scroll through your apps to find Pokémon Go, then either tap the 'X' icon next to its name, or swipe your finger to the right.
COG POKEMON ANDROID
To restart Pokémon Go on Android tap the Recent apps icon at the bottom-right of the screen – this is represented as a square icon. If your Pokémon trainer doesn't move – and you can't open up any menus – that means Pokémon Go has probably crashed, and you'll need to restart the app. When you walk about your Pokémon trainer should move around the Pokémon Go map as well, however sometimes you may find that they are 'stuck', and simply walk on the spot. Luckily, this is an easy problem to solve - just power off and restart your device, and you'll be able to buy them without problem when Pokémon Go loads up. If you are in the middle of buying PokéCoins and Pokémon Go loses internet connectivity, you may get an error message that says "You already own this item" when you try to continue with the purchase. I get the "you already own this item" error message If they aren't you'll need to restart your phone. The missing items or PokéCoins should now be present. If that happens, sign out of your account in Pokémon Go by tapping on the Pokéball icon at the bottom of the screen, then the Settings icon (which looks like a cog) and select 'Sign Out'.Ĭlose the Pokémon Go app, then reload it and sign back in. You can also use real-world currency to buy PokéCoins, which makes it very frustrating when you sometimes find that items and PokéCoins that you've bought have disappeared. While playing Pokémon Go you earn PokéCoins, the in-game currency that you can spend on premium items. Pokémon can also be found near PokéStops, using Lures. This won't always be convenient for people, so if you can't get to a more populated area, you can attract Pokémon by using Incense, which will make more Pokémon appear around you. If you're not seeing a lot of Pokémon while playing Pokémon Go, then you may need to go to a busier area, such as a city. The more people in an area, the more Pokémon will appear.
It's a frustrating problem, and it may be due to the fact that Pokémon Go uses Google Traffic data to judge population and traffic density. The aim of Pokémon Go is to go out and find wild Pokémon, but a common Pokémon Go problem are Pokémon not appearing where you are. For Pokémon Go addicts, this may be a price worth paying. Sadly that means that any new features or advantages that you get from jailbreaking or rooting your smartphone will be lost. If you get this message, the only workaround is to either downgrade Pokémon Go to an earlier version that still lets you play on rooted or jailbroken devices, or to reinstall your OS without rooting or jailbreaking it.
COG POKEMON SOFTWARE
Instead you'll get a message saying "This device, OS, or software is not compatible with Pokemon Go".
COG POKEMON UPDATE
This is because a new update from Niantic, the company behind Pokémon Go, prevents the game from being played on those devices. If you've rooted your Android device, or jailbroken your iPhone, then you may find that Pokémon Go no longer works on your device. I can't play Pokémon Go on my rooted or jailbroken smartphone Your data should be saved to the cloud, so when you relaunch Pokémon Go sign in and your progress should be saved. If that still doesn't help you may need to uninstall and reinstall Pokémon Go. See if there is an option to update the app. If the servers are fine and you still can't open Pokémon Go, open up the app store on your phone and search for Pokémon Go. If it still doesn't work, then there may be server issues – you can check out the Server status page mentioned above to see if that is the cause. If you can't open the Pokémon Go app at all then try restarting your device and trying again. On Apple devices, open up Settings, tap on 'Privacy' then 'Location Services' and make sure that toggle is switched to green.
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